Returns & Exchanges

We want you to love your Knack Bag, which is why we offer a 30-day trial period for all our products to ensure they fit your lifestyle. Items must be returned in their original, like-new condition with all tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a pre-paid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Pack Your Bag

  Place the item securely in its original packaging or a similar sturdy box, ensuring all internal organizers and tags are included.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive a notification and your refund once our warehouse inspects the return.